Communications and Data Officer

ESN - European Social Network

Communications and Data Officer

ESN - European Social Network

Brussels, Belgium

The European Social Network (ESN) is looking for a Communications and Data Officer (full-time) to deliver our communications and promote the network across Europe. The role is based in Brussels, Belgium from June 2018.


ESN is the independent network for social services in Europe. With Members in local public social services across Europe, we bring together the people who are key to the design and delivery of vital care and support services, to learn from each other, and contribute their experience and expertise to building effective social policy at the European and national level.

ESN is a Europe-wide network in 34 countries with a secretariat comprising an enthusiastic international team based in Brussels, Belgium.


The role requires a keen eye for branding, marketing and design, the ability to develop and implement communications strategies, and competence in delivering and disseminating creative projects and messaging (through website, e-news, publications and films) and supporting workshops, seminars and conferences. Developing and maintaining an effective database will be a key element in this role. Working as a part of the communications team, you will report to the Communications and Marketing Coordinator and the Chief Executive and work closely with the policy team to produce the deliverables of our annual work programme.


The duties of this post are to:

Database and Website Management

  • Lead the development of the CRM database;
  • Ensure optimisation and maintenance of the ESN database;
  • Gather and monitor data, evaluate and report on the effectiveness of digital communications activities and channels;
  • Take forward the optimisation of the ESN website (Drupal) and conference website (WordPress);
  • Design and schedule monthly ESN newsletters;
  • Support the development of the digital library.

Content Production and Dissemination

  • Work with the communications and marketing coordinator, policy coordinator and policy officers in the conception, design and dissemination for all annual work programme’s deliverables;
  • Work across the organisation to coordinate and produce newsletters, events and outreach communications.

Marketing and Outreach

  • Work closely with the communications and marketing coordinator, the policy and conference teams to deliver messages and identify new digital communications opportunities;
  • Support the marketing and outreach strategy to contribute to attracting new members and partners;
  • Ensure promotion of ESN’s events and work with relevant stakeholders.


  • Excellent written and verbal communication skills in English;
  • Experience in communications, advocacy, campaigns or member services;
  • Knowledge of coding (HTML, CSS, Drupal), email marketing and CMS management;
  • Experience with CRM database maintenance and development;
  • Knowledge of SEO, web-editing, Google Analytics and social media reporting tools;
  • Keen eye for branding and design; attention to detail;
  • Time-management and the drive to deliver to deadlines;
  • Degree-level education;
  • Political and cultural sensitivity;
  • Ability to work effectively as a part of a team;
  • Some knowledge and/or experience of the EU would be desirable.


The post will be based at ESN secretariat in Brussels as of June 2018 where you will join an international team and have opportunities to develop this important area of activity in a fast-growing network across Europe. There will also be occasional opportunities for European travel. You will be in constant contact with ESN members and contacts besides working with suppliers on creative projects.

Salary is competitive in the region of 36,000€ per year commensurate with skills and experience. Additional benefits include pension, health insurance, travel reimbursement and lunch vouchers. Initial annual leave entitlement of 20 days (accrued in accordance with Belgian legislation) plus Christmas and Belgium statutory holidays. ESN is committed to staff training and professional development; opportunities can be discussed with the Chief Executive and the Communications and Marketing Coordinator.


Please send your CV, cover letter and task in 3 pages all in one document addressed to Alfonso Lara Montero, Chief Executive, outlining your motivation, skills and experience.

Task: Describe how you would develop a promotional and marketing strategy to improve member engagement and ESN’s wider influence, having regard to available publications, events and website.

Please send your CV, cover letter and the written task to by Tuesday 1st May 2018, 12 pm.


1st May: Deadline for submission of applications
8th May: Initial interviews held via Skype on 8th May
14th May: Final interviews for successful candidates in Brussels
June (Date TBC): Position starts


It is the policy of the European Social Network to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or trade union membership status or any other protected characteristic provided for under equality legislation.

The European Social Network will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. The European Social Network will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

The European Social Network is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. The overall responsibility for the policy lies with Chief Executive. However, all staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity.

Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.

Don't forget to mention EuroBrussels when applying.

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© EuroJobsites 2018

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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