Member Engagement Coordinator

IAPP - International Association of Privacy Professionals

Member Engagement Coordinator

IAPP - International Association of Privacy Professionals

Brussels, Belgium

The International Association of Privacy Professionals (IAPP) is looking to recruit a Member Engagement Coordinator for its European Office based in Brussels.

About the IAPP

The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, support and improve the privacy profession. More information about the IAPP is available at www.iapp.org.

Job Summary

The Member Engagement Coordinator works as a member of the Member Engagement team located in the IAPP Europe Brussels Office. This position supports member and volunteer focused programs and operations in Europe including the KnowledgeNet Chapter program, contributor management system, administrative oversight and member-focused communication. This position will work closely with the Engagement and Customer Services Team Leader in Brussels as well as the U.S. Headquarters Engagement team.

Essential Duties and Responsibilities

  • Supports all member relations and operational components of assigned chapters, which includes:
    • building relationships with assigned KnowledgeNet Chapter Chairs, Advisors and Young Privacy Professionals;
    • providing administrative support for all European chapter program activities;
    • providing content for quarterly KnowledgeNet communications;
    • escalating volunteer challenges and concerns when appropriate;
    • Proactively supporting all operational components of the Chapter program;
    • Ensuring the data integrity of the contributor management system.
  • Maintain a working knowledge of database procedures, systems and department processes;
  • Collaborates cross-departmentally to plan, organize and execute assigned engagement projects, which may include:
    • after-hours events associated with Data Protection Day and the chapter program;
    • conference networking logistics.
  • Coordinates the operational aspects of the annual Call for Volunteers in the assigned regions in Europe;
  • Collaborates to identify and update processes and procedures to improve member Engagement functions;
  • Proficient in systems, technologies and programs necessary to complete tasks, including ensuring data accuracy and integrity where relevant;
  • Ensure customer service excellence and consistency.

Additional Duties

  • Event support for IAPP events in Europe;
  • Ad hoc support of operational priorities as coordinated by the Engagement and Customer Services Team Leader;
  • Additional duties as assigned.

Required Skills and Experience

  • A minimum of a bachelor's degree or equivalent;
  • No data protection sector knowledge required, but an asset;
  • Prior background in coordinating volunteers or association management is not required, but an asset.

Language & Computer Skills

The working language of the IAPP is English, the candidate must be fluent in English. At least one other European language is required (French and/or German preferred). Microsoft office is a must. Understanding of SalesForce or equivalent CRM tool desirable. Specific training will be provided for IAPP tools.

Additional Information

The candidate must have the ability and authorization to work in the European Union. He/she must also have the ability and willingness to travel throughout Europe and the USA. On-boarding and orientation meetings, including training of IAPP tools will be provided.

What We Offer

Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package, including base salary and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. We work in a “get-stuff-done” culture that values fun, excellence, balance, communication, respect, personal and professional growth, and an entrepreneurial attitude.

Start date

As soon as possible.

To apply

https://iapphr.bamboohr.com/jobs/view.php?id=179

Don't forget to mention EuroBrussels when applying.

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© EuroJobsites 2020

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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