Function group and grade: AD5
Purpose of the call for expression of interest: Draw up a reserve list of candidates to fill posts with temporary agents. Immediate recruitment of two successful candidates.
Legal basis for recruitment: Articles 2(a) (b) and 8 of the Conditions of Employment of Other Servants of the EU (CEOS)
Duration of contract: Initial contract up to four years with possibility of extension
Deadline for applications: 12 September 2022
The European Ombudsman’s mission is to support European citizenship. We do this by dealing with complaints and by working with the institutions of the EU to help create a more accountable, transparent, ethical and effective administration. The European Ombudsman promotes good administration and strives to identify bad administrative practices with a view to redress them.
The European Ombudsman investigates citizens’ complaints that range from poor communication and service, lack of transparency in decision-making and refusal of access to documents to violations of fundamental rights and contractual matters. The Office also conducts own-initiative inquiries into systemic issues with an impact on the quality of EU administration.
The Office’s guiding principles are independence, integrity, fairness, accountability, transparency, dialogue and service.
The European Ombudsman is a small, dynamic office with an establishment plan of roughly 75 posts and an annual budget of approximately EUR 12 million. Its offices are located in Brussels and Strasbourg. It offers a dynamic and respectful workplace including a good balance between private and professional life and a pleasant working atmosphere. The Office’s organisational structure enhances participation, facilitates skills’ development and our modern working tools allow for efficiency and flexibility. We attained gender balance for managers and administrators and went beyond targets.
We seek highly qualified and motivated professionals with a strong sense of integrity who are eager to contribute to the Ombudsman’s mission.
We value dynamic, versatile colleagues with a wide range of interests, who are curious, are fast and eager learners, take initiatives, are at ease to assume responsibilities. They can work under reasonable time pressure, prioritise and meet deadlines. They are resilient. Collaborative work and service-orientation are essential.
Inquiries officers assist the Ombudsman to carry out inquiries based on complaints either from citizens or at the Ombudsman’s own-initiative.
The Inquires Officers will work in the Directorate of Inquiries.
The place of employment will be Brussels. This post will involve missions to the Strasbourg office of the European Ombudsman and to the other working places of the EU Institutions. It may also involve missions to other countries in or outside the European Union.
Applicants must meet the following requirements at the time of applying:
Relevant study domains include but are not limited to law, politics, European studies, public administration, economics and audit.
The successful candidate(s) will be recruited as temporary agents in accordance with Articles 2(a) (b) and 8 of the Conditions of Employment of Other Servants of the EU (CEOS).
The European Ombudsman is an equal opportunities employer and welcomes applications from qualified people and seeks to actively promote diversity in the workplace. Reasonable accommodation will be provided to applicants with disabilities.
Before taking up their duties, candidates are required to declare that they will act independently in the public interest and have no interests, which might be considered prejudicial to their independence.
Personal data which candidates provide for the purposes of this selection procedure will be processed in accordance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.
A Selection Committee will initially evaluate and compare the qualifications, experience and motivation of the eligible applicants, on the basis of their applications. Based on this comparative assessment, the Selection Committee will invite the candidates attaining the pass mark of 70% to complete a case study. Only candidates with the best marks in the case study will be invited to an interview with the Selection Committee. Among the interviewed candidates, the Selection Committee may decide to invite the top ranked candidates to attend a second interview with the Committee.
The best-ranked candidates following the interview(s) with the Selection Committee will be placed on a reserve list. The reserve list will include up to 15 successful candidates. The list will be valid until the end of 2023. Its validity may be extended, in principle, for one year.
Recruitment as a temporary agent is subject to a successful interview with the Ombudsman.
The Office intends to recruit two successful candidates immediately after the finalisation of the procedure.
Other candidates on the reserve list will be contacted when new vacancies arise.
Should containment measures against Coronavirus be in place at the time of interviews, candidates could be interviewed by video-conference.
All applicants will be informed of the outcome of each step of the selection procedure.
Candidates must submit their application through the online application system on the Ombudsman’s website (www.ombudsman.europa.eu/office/careers) by 12 September 2022 (17:00, Brussels time) at the very latest.
Late applications will not be considered.
Any correspondence concerning the selection procedure should be addressed to the following e-mail address: firstname.lastname@example.org (the email must have in the subject the following title: OMB/6/2022).
For information on the available post, you may contact Ms Jennifer King at: email@example.com or +32 2 28 41541.
Inquiries about technical matters should be addressed to: WebMasterEo@ombudsman.europa.eu.
Candidates invited to an interview with the SC will be required to submit the following documents prior to the interview:
Only the candidates who will be eventually recruited will be asked to prove that they enjoy their full rights as citizens and have fulfilled any obligations imposed by the laws concerning military service.