Membership Engagement Officer

Membership Engagement Officer

FEANTSA - European Federation of National Organisations Working with the Homeless

Brussels, Belgium

Position Overview:

Lead on membership engagement in a vibrant, growing European network dedicated to ending homelessness in Europe.

Responsibilities:

In this role, you will:

• Develop and implement FEANTSA’s internal communications strategy, including members’ newsletter, members’ enquiries, members’ only section of FEANTSA website;
• Coordinate the agenda of FEANTSA Administrative Council meetings;
• Coordinate the programme of the FEANTSA Forum, our annual flagship conference;
• Manage membership data;
• Maintain relationships with existing members;
• Recruit and onboard new members, in close collaboration with existing members;
• Support members to develop and implement European projects.

Competencies & skills:

We're looking for someone with the following skills & competencies:

• Communication: Excellent written and oral communication skills;
• Relationships: Ability to develop and maintain strong, trustful, productive relationships; a track record in a membership or customer management role;
• Commitment: Dedication to the fight against homelessness;
• Representation: Ability to represent FEANTSA in a friendly, professional manner in-person and at a distance;
• European cooperation: Understanding of role and functioning of a European membership organisation; ability to work in a multi-cultural and multi-lingual context; experience of EU projects;
• Tech Skills: Working knowledge of website content management, membership/customer management software systems, Microsoft Office;
• Languages: English (C2) is essential for this role; other EU languages highly valued.

About Us:

At FEANTSA, we offer:

• An opportunity to work for a vibrant and growing network dedicated to ending homelessness in Europe;
• A supportive environment with a diverse, welcoming, and collegiate team;
• A competitive salary and benefits package with flexible working arrangements. Gross salary from 3.000 € per month, depending on experience.

Applications:

• To apply for this job, please send a CV and letter of motivation (max 2 pages) to recruitment@feantsa.org with the following subject: Membership Engagement Officer, First Name, Surname;
• Deadline: 13^th January 2025;
• Starting date: We are looking for someone to start in March/April 2025;
• Only candidates shortlisted for interview will be contacted.

More Job Searches

Belgium      Communication/Public Relations      Employment and Social Affairs      Human Rights and Democracy      NGO and Political      On-site      FEANTSA - European Federation of National Organisations Working with the Homeless