Chief Operating Officer, Member of the Management Board

ESM - European Stability Mechanism

Chief Operating Officer, Member of the Management Board

ESM - European Stability Mechanism



We are looking for a new Chief Operating Officer (COO) with strong leadership skills to provide strategic advice to the Managing Director, drive organisational change, and lead three divisions of high-performing professionals. As a member of the Management Board and an extended leadership team consisting of all Management Board members and the heads of division, the COO contributes directly to shaping the ESM’s strategy to operate as a lean and effective international institution. The COO reports directly to the Managing Director and leads the COO department, consisting of the Human Resources and Organisation, IT and Facilities Management, and Business Strategy and Project Management divisions. The COO ensures focus on the ESM strategic goals both within and beyond the department, internal alignment and collaboration, and the realisation of value-adding cross-divisional synergies, while maintaining inclusive staff engagement and result-driven performance.


  • Develops, together with the Managing Director and other members of the Management Board, the ESM as a strategic organisation through the definition, monitoring, and reporting of the strategic and institutional priorities, objectives, and deliverables. The COO also drives periodic optimisation reviews by the Management Board;
  • Integrates new working methods and strengthens the ESM’s operating model while keeping pace with technological changes, organisational market trends, and other evolving needs;
  • Enables the ESM to attract, develop, and retain talent by overseeing the ESM’s employee value proposition and engaging in constructive social dialogues with staff representatives, staff-led groups, and individual staff;
  • Supports the Management Board and extended leadership team in fostering a highly inclusive culture and developing an environment that helps staff thrive for both individual and organisational benefit;
  • Engages with the ESM shareholders on strategic operational topics, including with the Budget Review and Compensation Committee, Board of Directors, and, in the context of the new building project, with Luxembourg authorities;
  • Fosters networks with other international organisations to provide mutual support and exchange best practices in matters related to staff, corporate services, and strategy;
  • Ensures operational readiness, efficiency, and resilience by overseeing, in particular:
    • the delivery of innovative and secure technology solutions supporting both the corporate technology platform of the ESM, as well as evolving business needs;
    • the professional facility management services at the current ESM office as well as the implementation of the new ESM building project;
    • the efficiency of project prioritisation and delivery of the corporate projects’ portfolio through the corporate projects committee, and direct project management and change management support to business areas;
    • the ESM’s response to and recovery from business continuity incidents as a leader of the incident management team.
  • Promotes good governance at all organisational levels, including from an environmental, social, and governance perspective, and ensures expenditures related to internal operations conform with the budget plan.


  • A university degree or equivalent qualification in the field of business administration, human resources, engineering, or another related field;
  • At least 15 years of relevant experience in a financial institution, bank, advisory and consulting service, national and/or EU financial regulator, or international organisation, including five years in a similar role and level of responsibilities with an international scope;
  • Extensive experience in a leadership and strategic role, ideally including overseeing multiple functional areas of business and managing and leading multicultural and diverse teams;
  • Good understanding of strategic organisational change and business continuity, facility management and technology, and human resources;
  • Thorough understanding of the operational environment of an international financial institution, with an emphasis on organisation-wide operational and technology-related risks;
  • Full, working proficiency in oral and written English, with proficiency in one or more euro area languages considered an asset.


  • Demonstrates vision and strategic thinking, and exercise sound judgement, even under pressure;
  • Leads and manages teams effectively and strategically while empowering, inspiring, and motivating individuals;
  • Articulates principles for resolving conflicts and models desired behaviours;
  • Embeds agility at all organisational levels, drives organisational and cultural transformation, and builds resilience at individual, team, and organisation levels to cope with disruptive changes and thrive in uncertain times;
  • Fosters a culture of continuous improvement and models development of self and others;
  • Displays inclusive leadership and strategically bridges diversity gaps in the organisation and beyond;
  • Draws insights from various sources, going beyond personal experience to create innovative solutions resulting in positive changes to policies and operations;
  • Masters the art of public speaking, and builds strong networks both internally and externally with a variety of stakeholders.


  • Deadline for application: 22 March 2024;
  • Applicable employment grade: Member of the Management Board;
  • Duration of the appointment: five years, renewable;
  • Current working arrangements: possibility to work remotely from Luxembourg and the border region (or from further away under certain conditions), normally up to two days a week.

The ESM aims to provide equal opportunity to all candidates irrespective of their gender, nationality, age, race, culture, education, religious beliefs, sexual orientation, or disability. To further enhance the diversity of our workforce, we particularly encourage talents from under-represented groups to apply.

Note 1: In light of the applications received, the ESM reserves the right to refrain from hiring, or to slightly modify job responsibilities, as needed.

Note 2: As a result of the selection process, please note that you may be placed on a ‘reserve list’ valid for a duration of six months during which you might be considered for a similar position with a similar level of requirements. Only those candidates who have been notified will be placed on the ‘reserve list’. After this period, you will need to apply again for our vacancies to be considered for a different selection process.


The European Stability Mechanism (ESM) is the permanent crisis resolution mechanism for euro area countries. It provides financial assistance to Members facing financing difficulties. To date, the ESM and its predecessor organisation, the European Financial Stability Facility (EFSF), have launched six financial assistance programmes to five countries, provided financial support, monitored repayment capacity, and engaged with partner institutions for programme design in areas of financial interest. Upon ratification of its amended treaty, the ESM will take up its stronger role in financial stability risk analysis and the design of policy measures in programmes jointly with the European Commission; it will provide the Single Resolution Board with a financial backstop to support effective and orderly resolution of banks.

The ESM is a unique place to work with around 230 individuals committed to making a difference to the future of the euro area. It recruits talented professionals of any nationality from both the private and public sectors. The ESM’s senior management is committed to preserving and enhancing a diverse, inclusive recruitment and work environment.

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