Account Director – Digital Policy

Account Director – Digital Policy

Hanover Communications

Brussels, Belgium


Hanover Brussels is looking for an experienced EU public affairs professional to join its fast-paced digital policy team.

The Account Director will be working for a portfolio of clients that currently includes Sky, Time Warner, Apple, Liberty Global, WME-IMG, Wiley and Lexmark.

We require someone who has experience working in this sector, preferably with consultancy experience, with a deep understanding of the EU digital policy and policy formulation processes with a particular focus on telecommunications, e-privacy and cybersecurity. The successful candidate will take on significant responsibilities within the team, and will directly support the Director of Digital Policy of the Brussels office.

For the right person this will be an exciting role, with the opportunity to manage interesting accounts and build a market-leading team that provides valued strategic advice and insight to clients.


The Account Director provides support to the Director in advising Hanover’s existing clients, in the overall management of key client accounts and junior team members. The Account Director also leads on new business activity including identification of business opportunities, lead generation and development, and pitching.

Day-to-day responsibilities for the Account Director include:

Client handling:

  • Provide timely and relevant support in advising key clients and prospective clients, informed by sector knowledge and broad intelligence-gathering on policy developments;
  • Develop close client relationships and take full responsibility for Hanover Brussels’ cluster of clients related to the execution of advocacy and communication campaigns;
  • Oversee and lead all contact programmes, and represent clients with stakeholders;
  • Conduct client or topic-specific environmental analyses and write bespoke briefings, including strategic advice on action;
  • Lead client meetings and internal account management meetings supporting the Director in reviewing progress, monitoring capacity and allocating tasks;
  • Responsibility for managing budgets related to the portfolio of clients;
  • Approval of all contracts related to the portfolio of clients.

Management and New Business:

  • Work closely with the Brussels Director to build a competitive, best-of-class European digital policy team and offer; this entails coaching of junior colleagues and supporting the Director in identifying and recruiting the best talent;
  • Project-manage new business activity, including preparation of credentials, proposals and pitches;
  • Demonstrate an active and ever-expanding new business network that can provide significant opportunities for Hanover;
  • Support the Director in the implementation of the marketing strategy for the digital policy practice, working closely with the Hanover Director of Marketing and Hanover Brussels Director;
  • Regularly contribute timely and newsworthy articles to the Hanover website and other relevant media;
  • Expand personal network and, by extension, that of the Hanover Brussels team through event attendance and relationship-building;
  • Identify opportunities to cross-sell services between Hanover teams, offices and across the Ecosystem network.


We are looking for an experienced professional with the following skills:

  • Thorough understanding of EU digital policy, with focus on telecommunications, e-privacy and cybersecurity;
  • Knowledge of the interaction between EU, international and national policy and the business impact that this can have on clients;
  • Strong entrepreneurial drive and business acumen;
  • Effective time-management and ability to meet deadlines, strong organisational and project management skills;
  • Ability to take initiative and autonomy in carrying out tasks;
  • Strong creative writing skills;
  • Good presentation skills;
  • Recognised ability to bring creative flair and ideas to new business proposals;
  • Ability to operate effectively and collaboratively as part of a team;
  • Excellent verbal communication.

The ideal candidate will be degree-level educated and have experience working in either a public affairs consultancy, in-house at a relevant company or in a European trade association.


35 Square de Meeûs, 1000 Brussels, Belgium


The position reports to the Director of Digital Policy of Hanover Brussels.


Please send your cv with a covering letter to stating reference TAD-BS-W clearly in the subject header.

Don't forget to mention EuroBrussels when applying.

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