European Operations Executive

IAPP - International Association of Privacy Professionals

European Operations Executive

IAPP - International Association of Privacy Professionals

Brussels, Belgium

The International Association of Privacy Professionals (IAPP) is recruiting a European Operations Executive for its European Office based in Brussels.

About the IAPP

The International Association of Privacy Professionals is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, support and improve the privacy profession. More information about the IAPP is available at www.iapp.org.

Job Summary

The European Operations Executive serves as a primary point of contact for IAPP members and customers by answering inquires via email and phone.

Essential Duties and Responsibilities

  • Coordinates fulfillment of daily customer inquiries including, but not limited to, responding to membership inquiries regarding membership benefits, IAPP certifications, trainings and events;
  • Provides support to IAPP’s Brussels team as required;
  • Provides event support for IAPP events hosted in Europe;
  • Assists with financial processing related to member and customer transactions;
  • Assists with inbound and outbound correspondence with our members via phone and email;
  • Advises customers and members on how to prepare for IAPP certifications;
  • Provides ad hoc support of operational priorities as coordinated by the Engagement and Customer Services Team Leader.

Additional Duties

  • Additional duties as assigned.

Required Skills and Experience

  • Excellent customer service and communication skills;
  • A minimum of a bachelor's degree or equivalent;
  • No data protection sector knowledge required, but an asset.

Language and Computer Skills

The working language of the IAPP is English. At least one other language is required: Dutch or German strongly preferred. Proficiency in Microsoft Office is required. Understanding of SalesForce or equivalent CRM tool is desirable. Specific training will be provided for IAPP tools.

Additional Information

The candidate must have the ability and authorization to work in the European Union. He/she must also have the ability and willingness to travel throughout Europe and the USA. On-boarding and orientation meetings, including training of IAPP tools will be provided.

What We Offer

Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package, including base salary and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. We work in a “get-stuff-done” culture that values fun, excellence, balance, communication, respect, personal and professional growth, and an entrepreneurial attitude.

Start Date

As soon as possible.

Please apply by submitting a 1 page motivation letter and a 1 or 2 page CV via the apply button.

Apply Now

Don't forget to mention EuroBrussels when applying.

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© EuroJobsites 2021

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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