Chief of Staff (BEL22.510)

FCDO - Foreign, Commonwealth & Development Office

Chief of Staff (BEL22.510)

FCDO - Foreign, Commonwealth & Development Office

Brussels, Belgium

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category: Other British Government Departments (Partners across Government, including UK Visas)
Job Subcategory: Home Office

Job Description (Roles and Responsibilities)

Border Force (BF) Brussels is responsible for managing the border controls for passengers travelling from Belgium to the UK. We are currently looking for a Chief of Staff. The successful candidate will be responsible for supporting the head of Eurostar operations in Belgium & Netherlands. The position holder will also act as recruitment manager for Eurostar command, responsible for managing key stakeholder relationships and investigate complaints.

Roles and responsibilities:

Accommodation & onboarding:

  • Relationship manager for all accommodation & onboarding related external contacts. Direct responsibility for managing BF procured short term accommodation contracts in Rotterdam & Amsterdam.


  • Standing Chair for Long-term Officer Recruitments & Short-term trawl & overseeing onboarding.

Business continuity:

  • Ownership for all regular operational and statistical returns, including reviewing business continuity plans, contingency planning and Port absconder guidance;
  • Port Operational Assurance lead. Investigate complaints;
  • Oversees the admin teams, manage cleaning contract. Management of fault reporting process, assurance on progression of works and work orders. Travel Package management. Manages relationship with Pass management offices;
  • Supervise the locally nominated Health & Safety Officers;
  • Supervise the Port security team;
  • Oversight of local budget.

Project Management:

  • Project manager for small & medium projects. Runs project management office for whole Eurostar command.

Stakeholder management:

  • Confidently engaging with senior stakeholders.

Essential qualifications, skills and experience

  • Full professional proficiency in English, including excellent writing skills (written and spoken, minimum of C1 level for CEFR framework*);
  • Practical spoken and written French and/or Dutch;
  • The ability to engage constructively at a high level with external stakeholders including managing difficult negotiations and conversations;
  • Familiarity with recruitment campaigns;
  • Attention to detail and strong organisation/planning skills.

Desirable qualifications, skills and experience

  • Familiarity and confidence around the recruitment process within the Home Office;
  • Understanding of BF & Home Office operational priorities;
  • Knowledge of Home Office systems.

Required behaviours

Managing a Quality Service, Communicating and Influencing, Working Together.

Application deadline: 1 December 2022
Grade: Higher Executive Officer (HEO)
Type of Position: Full-time
Working hours per week: 36.25
Region: Europe, Eastern Europe & Central Asia
Type of Post: British Embassy
Number of vacancies: 1
Salary Currency: EUR
Salary: 6041.27
Start Date: 8 January 2023

Other benefits and conditions of employment

This is a full-time permanent contract for 5 working days (36.25 hours net) per week.

The monthly gross salary for this position is € 6041.27 (for a full time job), HEO level. In addition, we offer an extensive salary package, which includes a 13th month, luncheon vouchers, pension scheme, optional hospitalisation insurance (subject to monthly employee contribution), reimbursement of public transport and a lot more. We offer more days of annual leave than the Belgian requirements.

Please note that Belgian nationals will be paid their salary gross and are expected to comply with their tax obligations through completion of a tax return to the Belgian authorities. Non-Belgian nationals will receive their salary net, minus the deduction of an equivalent level of Belgian tax retained at source. Further information on this will be given to candidates during the recruitment process.

Staff recruited locally by the British Diplomatic Missions in Belgium are subject to Terms and Conditions of Service according to local Belgian employment law.

The successful candidates will be subject to professional background checks and security clearance.

Passport: jobholder will be expected to be in possession of a passport due to the possibility that they may be asked to undertake business travel.

Visa/work permit requirements: candidates must currently hold the independent right to live and work in Belgium and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Additional information

* Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

Please be advised that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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